Choosing the right mobile network isn’t just about picking a name you recognize; it’s about finding a provider that meets your needs and offers reliable service.
In this comprehensive comparison, we’ll analyze AT&T and Verizon based on key factors to help you make an informed decision.
Network Coverage
AT&T
AT&T boasts extensive coverage across the United States, particularly excelling in urban and suburban areas. According to RootMetrics, AT&T provides strong coverage in 97% of the country, making it a reliable choice for most users.
Verizon
Verizon is often praised for its exceptional coverage, particularly in rural and remote areas. With a presence in 98% of the country, Verizon has traditionally been the go-to for those needing reliable service in less populated regions.
| Provider | Urban Areas | Suburban Areas | Rural Areas | Overall Coverage |
|---|---|---|---|---|
| AT&T | Excellent | Excellent | Good | 97% |
| Verizon | Excellent | Excellent | Excellent | 98% |
Data Plans and Pricing
AT&T
AT&T offers a variety of data plans ranging from basic to unlimited. Their Unlimited Starter plan starts at $65 per month, while their Unlimited Elite plan, which includes HBO Max, starts at $85 per month. AT&T frequently offers promotional deals, especially if you bundle services like internet or TV.
Verizon
Verizon’s plans are similarly varied, with their Start Unlimited plan starting at $70 per month and their Get More Unlimited plan, which includes Apple Music, Disney+, and ESPN+, starting at $90 per month. Verizon also offers frequent promotions, especially for new customers or when purchasing new devices.
| Plan Type | AT&T (per month) | Verizon (per month) |
|---|---|---|
| Basic Unlimited | $65 | $70 |
| Premium Unlimited | $85 | $90 |
| Promotions | Bundles Available | Device Deals |
Speed and Performance
AT&T
AT&T’s network performance has shown significant improvement over recent years. According to Ookla’s speed tests, AT&T averages download speeds of around 35 Mbps and upload speeds of about 10 Mbps. This makes it highly competitive, especially in urban environments.
Verizon
Verizon continues to lead in terms of speed and performance, with average download speeds of 40 Mbps and upload speeds of 15 Mbps, according to Ookla. Verizon’s network is particularly robust in high-demand areas, ensuring a consistent experience.
| Provider | Download Speed | Upload Speed | Reliability |
|---|---|---|---|
| AT&T | 35 Mbps | 10 Mbps | High |
| Verizon | 40 Mbps | 15 Mbps | Very High |
Customer Service
AT&T
AT&T has made strides in improving its customer service, offering multiple support channels including phone, chat, and social media. According to J.D. Power’s 2021 U.S. Wireless Customer Care Study, AT&T ranks third in overall customer satisfaction.
Verizon
Verizon consistently receives high marks for its customer service. J.D. Power places Verizon second in their 2021 study, with high ratings for both problem resolution and customer care.
| Provider | Customer Satisfaction Ranking | Support Channels |
|---|---|---|
| AT&T | 3rd | Phone, Chat, Social Media |
| Verizon | 2nd | Phone, Chat, Social Media |
Additional Features
AT&T
AT&T offers several perks with its higher-tier plans, including HBO Max subscriptions and enhanced security features. They also provide access to their nationwide network of Wi-Fi hotspots.
Verizon
Verizon’s premium plans come with a host of additional benefits such as Apple Music, Disney+, and ESPN+ subscriptions at no extra cost. They also offer robust mobile security features and an extensive network of Wi-Fi hotspots.
| Provider | Key Perks | Extras |
|---|---|---|
| AT&T | HBO Max, Wi-Fi Hotspots | Enhanced Security |
| Verizon | Apple Music, Disney+, ESPN+ | Mobile Security |
Which Mobile Network Best Fits Your Needs?
Both AT&T and Verizon offer compelling options for mobile users, but the best choice depends on your specific needs.
- If you prioritize coverage in rural areas and want the best customer service, Verizon is the way to go.
- If you’re looking for slightly more affordable premium plans with added entertainment perks, AT&T could be your ideal match.
No matter which you choose, both providers offer robust networks, excellent speed, and additional features that cater to a variety of preferences. Ready to make the switch? Evaluate your needs and pick the network that aligns best with your lifestyle.
See also: Best Cell Phone Plans
